FAQ - Frequently Asked Questions
Q: Am I disadvantaged with my mail that I post outside Whitestone Post's catchment?
A: No, not at all. All mail we collect is sorted into their respective regions. Once collected Whitestone Post sort, frank and deliver regional mail next business day. All other mail is presented to our service agent to distribute, as is the case now.
Q: ls there a fee to join Whitestone Post?
A: No. You can purchase as much or as little as you need. While we are confident that you will see our services as on asset to your organisation, you can revert to your current postal provider at any time.
Q: Will my mail be treated as confidential and secure?
A: Without Question. All our staff must pass a police "fit and proper person" check before commencing with Whitestone Post. You can be 100% assured that your mail will be treated with the respect it deserves, as you wish it to be.
Q; I'm not a big user of postage, are you interested in my business?
A: Absolutely. We value all businesses large or small, from small amounts of letters and accounts sent out each month to large volume customers. We appreciate and value your business.
Q: Are there any other hidden costs with Whitestone Post?
A: No, not at all. Our price list highlights all the products and services we provide. There are no hidden costs.
Q: I currently have prepaid envelopes and stamps, so I'm not in a position to change right now.
A: We recognise that any successful business will already hold stock of envelopes and/or stamps. To show how seriously we value your business, and for you to enjoy the benefits Whitestone Post offers, we will collect your current mail free of charge on the verbal agreement that once your current stock is depleted you will purchase our pre-paid envelopes and/or stamps. This is our commitment to you for your future commitment to us.
Q: So, you are cheaper than the rest, you deliver faster and you have so many other benefits to offer me. How can you do that? What's the catch?
A: There isn't a catch. Because we operate with a smaller infrastructure and none of the hefty overheads that our competitors have, we can offer better rates and offer unique services that are important to our clients – you!
Contact us today to book your free, no obligation consultation to see how Whitestone Post can slash $$$ off your postal costs
0800 POST WS (767 897)
enquiries@whitestonepost.co.nz